Zero Tolerance Policy
Compliance Issues Categorized as Zero Tolerance Violations (ZTV) — Strict Standards Across Our Entire Garment Manufacturing & Export Operations.
Compliance Issues Categorized as ZTV
At our company, we maintain a strict Zero Tolerance Policy (ZTV) towards any violations of ethical and legal standards in our operations. We are fully committed to ensuring a safe, fair, and responsible work environment. The following compliance issues are categorized as Zero Tolerance Violations, and any breach will result in immediate action.
Zero Tolerance Violations (ZTV) Breakdown
Child Labor
Tex Fashion Global strictly enforces a zero-tolerance policy towards child labor in accordance with the Bangladesh Labor Act and ILO Conventions 138 and 182. Every production unit must maintain authenticated birth certificates, national ID verification, and age-screening protocols before hiring. Any confirmed child labor instance triggers immediate suspension, safe removal, educational rehabilitation support, and severe sanctions on the offending facility.
- Strict mandatory age verification (NID/Birth Registration) before hiring
- No individuals below the legal minimum age permitted inside factory premises
- Immediate child protection & educational rehabilitation protocol
Forced Labor & Bonded Labor
All employment must be strictly voluntary. Facilities are categorically forbidden from extracting involuntary work through threats of penalty, violence, or financial debt. Workers must never be forced to deposit original government identity documents, passports, or monetary security deposits. Workers must be completely free to terminate employment following reasonable notice as mandated by statutory regulations.
- No retention of workers' original identity documents or passports
- No monetary recruitment fees or coercive financial bonds
- Full freedom of movement and voluntary resignation rights
Discrimination in the Workplace
We champion equal rights, inclusivity, and fair treatment. Any discrimination based on gender, race, caste, nationality, religion, age, marital status, pregnancy, sexual orientation, disability, union membership, or political affiliation is classified as an egregious violation of our ethical code. Pay, training, benefits, and promotions must be awarded purely on objective merit and job performance.
- Equal pay for equal work regardless of gender or personal background
- Zero pregnancy screening, tests, or marital status bias
- Non-discriminatory hiring and advancement criteria
Harassment and Abuse
Workers must be treated with respect, honor, and dignity. Tex Fashion Global maintains zero tolerance for corporal punishment, sexual harassment, psychological coercion, abusive shouting, or verbal insults. Dedicated Anti-Harassment Committees and confidential grievance mechanisms must be active and accessible to all workers across all shift operations.
- Zero tolerance for sexual harassment, misconduct, or unwelcome behavior
- No corporal punishment or monetary deduction disciplinary penalties
- Anonymous whistleblowing channels protected against retaliation
Factory in Residential Purpose Building
Manufacturing facilities operating within buildings designed, zoned, or legally approved for residential purposes are strictly categorized as Zero Tolerance Violations. Factories must possess legal industrial municipal approvals, Rajuk/local authority zoning permits, certified industrial structural load certifications, and dedicated fire evacuation infrastructure.
- 100% industrial zoning permits & certified commercial engineering clearance
- Complete prohibition of residential apartments or converted homes
- Certified floor load capacities verified by certified civil engineers
Unethical Practice & Bribery
Integrity is non-negotiable. Any unethical practice, including offering, soliciting, or accepting bribes, kickbacks, entertainment, lavish gifts, or favor in cash or kind to facilitate factory enlistment, pass audits, expedite shipments, or falsify quality records, results in immediate blacklisting, contract termination, and referral to legal authorities.
- Absolute prohibition of cash, in-kind gifts, kickbacks, or facilitation payments
- Severe criminal liability for falsification of audit or test reports
- Independent double-blind quality and compliance audit validations
What Happens When a ZTV Is Identified?
Our compliance task force executes an immediate, transparent, and non-waivable 4-step enforcement sequence:
Immediate Work Suspension
Instant stoppage of ongoing production and freeze on cargo dispatches from the affected facility.
Emergency Audit & Investigation
Deployment of an independent compliance review team to verify facts and determine scope.
Buyer Notification & CAP
Transparent notification to international buyer partners and formulation of a strict Corrective Action Plan (CAP).
Permanent Disenlistment
Immediate contract termination and blacklisting of suppliers who fail remediation or commit willful breaches.
Report a Compliance or Ethics Concern
All workers, suppliers, and buyers can report potential Zero Tolerance Violations confidentially. Reports are routed directly to the Founder & CEO and Head of Compliance with absolute whistleblower protection from retaliation.
Explore Social Compliance & Certifications
Review our Employees' Code of Conduct, Suppliers' 14-Point Mandate, and 10 Third-Party Compliance Audit Certificates.
